Eviction Prevention Case Management Intern

Project Details Complete initial eligibility screenings and assist clients in submitting applications through the Pierce County Eviction Prevention Portal, in person or by phone.  Collect and verify all necessary documentation, including identification cards, leases, W-9s, income verification, pledge letters, parcel reports, and notices.  Maintain accurate and complete client records, including electronic and hard files, with detailed case notes and documentation per funding source at intake, interim, and exit.  Assess immediate housing crises and collaborate with households to identify creative, sustainable solutions to maintain housing stability (rent/mortgage).  Accurately decipher rental ledgers and calculate total rent amounts.  Ensure rent assistance requests are accurate, valid, and aligned with program guidelines.  Provide case management and progressive engagement services to households.  Establish and strengthen relationships with housing providers throughout Pierce County to expand access to safe, affordable, and well-maintained rental housing.  Mediate housing-related issues between landlords and tenants served by the program to promote housing stability.  Assist with housing search and placement; perform housing quality assessments when needed.  Make appropriate and timely referrals to internal and external partners for supportive services (e.g., childcare, employment, legal aid, financial counseling).  Develop strong working relationships with landlords and community partners who provide critical supports and services.  Identify and help address systemic and institutional barriers that limit access to housing and support services.  Honor and respect cultural and linguistic diversity in all interactions and service delivery.  Meet performance expectations and program deliverables as outlined in contracts and program guidelines.  Support and participate in Renter Readiness classes, including logistics, promotion, facilitation, hosting, and evaluation; teach classes as needed.